雜志介紹

Journal Of Service Research雜志介紹

《Journal Of Service Research》是一本以English為主的未開放獲取國(guó)際優(yōu)秀期刊，中文名稱服務(wù)研究雜志，本刊主要出版、報(bào)道管理學(xué)-BUSINESS領(lǐng)域的研究動(dòng)態(tài)以及在該領(lǐng)域取得的各方面的經(jīng)驗(yàn)和科研成果，介紹該領(lǐng)域有關(guān)本專業(yè)的最新進(jìn)展，探討行業(yè)發(fā)展的思路和方法，以促進(jìn)學(xué)術(shù)信息交流，提高行業(yè)發(fā)展。該刊已被國(guó)際權(quán)威數(shù)據(jù)庫(kù)SCIE、SSCI收錄，為該領(lǐng)域相關(guān)學(xué)科的發(fā)展起到了良好的推動(dòng)作用，也得到了本專業(yè)人員的廣泛認(rèn)可。該刊最新影響因子為9.8，最新CiteScore 指數(shù)為20.3。

本刊近期中國(guó)學(xué)者發(fā)表的論文主要有：

• Driving Retail Cross-Selling

  Author: Xu, Angela J.; Loi, Raymond; Chow, Cheris W. C.; Lin, Vicky S. Z.

• Partners or Opponents? How Mindset Shapes Consumers' Attitude Toward Anthropomorphic Artificial Intelligence Service Robots

  Author: Han, Bing; Deng, Xun; Fan, Hua

英文介紹

Journal Of Service Research雜志英文介紹

The mission of the Journal of Service Research is to be the leading outlet for the most advanced research in service marketing, service operations, service human resources and organizational design, service information systems, customer satisfaction and service quality, electronic commerce, and the economics of service. The journal is constructed to be international in scope, in keeping with the increase globalization of business; multidisciplinary, in keeping with how the best management is done; and relevant to the business world in a majority of its articles.The goal of this magazine is to promote the theoretical and practical development of service research, providing the latest research findings and perspectives to help scholars, teachers, and practitioners better understand and manage service businesses.